Booking.com the defeat of a monopolistic company

Do you remember my articles about Booking.com and its arrogant approach to consumers?

Do you remember the money I and many other consumers lost because of the crazy mechanism used by Booking.com?

Yes, because they insisted they needed to cancel the whole booking and make a new one, and couldn't do so because the dates were now full (which is absurd considering my existing booking was partly why it was full).

Well, my reader, we raised our concerns to the European Commission and Antitrust authorities. We asked the Commission to stop the behavior of this company and its lack of attention to its customers because of its monopolistic power.

And indeed, we got it.

The European Antitrust authorities stopped the Booking.com acquisition of Swedish peer ETraveli on Monday after the company failed to allay concerns about its dominance in online hotel reservations.

Of course, we do not believe that our articles drove the decision.

But our complaints must have been considered as we raised the voice of the European consumers.

This is just the first step. It is in the right direction.

We, consumers, did not get the money we lost on “reservations” made on the Booking.com website.

But we showed that the voice of European consumers is not to be ignored even by huge companies like Booking.com.

We will continue checking on companies that behave arrogantly, like Booking.com.